Monday, July 27, 2009

Images/Charts not displayed on view but fine when exported.

Symptom

Charts/Images on crystal report are not dispalyed when viewed from viewer, but when you export it to any of the format for example "pdf", there you will find your charts/images. I have found a work around for this.

Resolution

1. Right-click My Computer and click Manage.
2. Navigate to Services and Applications > Internet Information Services (IIS) Manager > Web Sites > Default Web Site.
3. Right-click crystalreportviewers115 and then click Properties.
4. On the ASP.NET tab, choose a 2.0.x version from the ASP.NET Version list.
5. Click the Apply button and then click OK.
6. Right-click businessobjects and click Properties.
7. On the Virtual Directory tab, click the Configuration button.
8. Check the path of the mappings and note the version number (in the path ...\Framework\vX.X...)
9. Repeat steps 2 to 5 for crystalreportsviewers115.If the paths for businessobjects and crystalreportviewers115 are different, change one or the other so that they point to the same version of .NET Framework.
10. Stop and restart the Default Web Site.


Hope this helps

Thanks.

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